Please see COVID-19 News and updates for information about what happens here from the 19th July 2021!!
For more information about the Type 1 Data opt-out, see our page National Data Opt-out and Type 1 Data opt-out.
See news on the home page regarding reintroducing direct bookable GP appointments, with reception or on line, and a pre-bookable open surgery via reception only from the 7th June 2021.
Saturday Morning Appointments, See "latest news".
You can now see a musculoskeletal physiotherapist practitioner for joint, muscle or soft tissue pain as the first point of contact instead of the GP. This gives you faster access to expert diagnosis, advice and exercises you need to start tackling the problem. The physiotherapist can also refer you on to hospital services and arrange tests where necessary. Please book a telephone triage appointment in the first instance, currently available on Tuesdays mornings, using the MYGP app, Patient Access or ask reception.
14/4/21 see Covid-19 News and Updates for information regarding the Astra Zeneca vaccine and blood clots.
14/4/21 News regarding the DENT BOX see latest news
Covid-19 Vaccination Programme: Added 14/12/20
Patients who are eligible to receive a COVID-19 Vaccination will be invited to book an appointment.
It is really important that you make arrangements to have the vaccine once invited so that together we can return to some state of normal. If you have not received a letter, phone call or text message to book a vaccine, please do not worry, we will notify everyone in priority order when the vaccine becomes available. We would be grateful if you do not telephone the practice or hospital, please wait to be invited.
See Patient information tab for further information regarding Vitamin D supplements. added 14/12/20
Please see Appointments - CHOC and Extended Access for pre-bookable appointments outside GP practices’ core contractual hours.
School Letters of Absence:
Please note that it is not a GPs responsibility to issue school letters of absence for your children. Government guidance is that school attendance is mandatory unless your child is self-isolating, has symptoms of COVID-19 or is close to someone who has COVID-19.’
Please note that parents should still make arrangements to contact their GP in the normal way if their child is ill.
Paper medical Records:
Lancashire and South Cumbria has been chosen by NHS England to be a national pilot for the digitisation of Medical Records. Scanning these paper based records and making them digital will enable better utilisation of space, creating more clinical space, staff areas, multi team space and video hubs, removing the need for some practices to build extensions. In addition it will also make your record more easily and speedily accessible to clinical staff within your practice.
For the full Privacy Notice please see "Policies" on the drop down at the top left hand side of the home page:
All our Privacy Notices are available there.
From August we will be printing our patient feedback.(see Patient Feedback, in Further information.
From 24th July it became compulsory to wear a face covering over your mouth and nose when entering public place. We thank you for your co-operation.
Important information about entering the surgery, please read:
The Lancashire and South Cumbria Integrated Care System (ICS) partners have made a collective local decision to request that patients and visitors to general practice settings wear a face covering or face mask to help protect patients, public and maintain business continuity of primary care services. This is a local decision to help protect public and staff and is not national PHE guidance.
What this means is that with immediate effect we are asking you to wear a face covering, when attending appointments or entering the surgery for any other reason, this can be a scarf, buff, facemask etc
On 20 May 2020 the law around organ donation in England changed. See "Patient Information" Organ Donation in England.
Lock down will be a difficult and unsafe time for many people. If you are experiencing domestic abuse: physical, emotional, psychological, financial, sexual or stalking, please go to victimsupport.org.uk or call 0300 303 0157 for advice and support and always call 999 in an emergency”
The "Advice for Parents with Unwell Child" has been updated please see "Further Information" Parent Guide!!
DEMENTIA UK HELP LINE 0800 888 6678 Can offer support /advice for people with dementia and their carers. In particular during the Covid 19 crisis they are advising how to manage isolation for people with dementia.
Mon- Fri 9.00-9.00
A SPECIAL COVID MESSAGE
When your child is ill or injured it is very difficult to decide if/when to call
your child’s GP, NHS 111 or go the Accident and Emergency Department
(A&E). During the current situation and while the government is asking
everyone to stay at home, it can be confusing to know what to do. See the Parent Guide under "Further information" at the right hand side of this page.
We are an armed forces veteran friendly GP
This means that, as part of the health commitments of the Armed Forces Covenant, we have a dedicated clinician who has a specialist knowledge of military related health conditions and veteran specific health services. This is important in helping ex-forces to get the best care and treatment.
Self referrals to First Step Counselling service are now available by calling 01524 550552 for a form to be posted to your home address or go on-line https://www.lscft.nhs.uk/first-step
For more information about First Step please see our Counselling tab.
Please have a look at our excellent Patient Survey Report under "Have your Say"
It's here at last!! You can now access your medical record via the myGP app. See "Latest News" for full details
*Please be aware* we have been informed that some patients in our area have received phone calls from someone trying to arrange an NHS health check for over 40s. Do not give out any personal details unless you are completely sure you are speaking to someone working for the NHS.
We urge everyone to be careful if you receive an unexpected call from your local GP surgery or someone claiming to work for the NHS, and if you are unsure if it is a genuine call, you could hang up and dial your GP Practice to confirm.
Just Found out you are pregnant? please use the on-line booking service where possible.
Smoking causes 16 cancers. If one doesn’t kill you…it could change your life. Quitting is the one clear way to reduce your risk. http://quit16.co.uk/ #Quit16. See "Further Information" for more details.
Breast Screening Programme; The breast screening team are now in our area, please see "latest news" for more information.
Please see further information headed "Book your cervical smear" at the right hand side of the page.
Parents please be aware of Suicide challenge that is now happening with children in the UK. I have attached information about this and what you can do to protect your child:
Suicide Prevention in Lancashire and South Cumbria
Our staff training closure afternoons are now available on the "Opening Hours" tab. Please make a note of these to avoid you having a wasted journey.
GP and Nurse appointments are now available in our area, evenings, weekends and bank holidays at Westmorland General, Furness General, Ambleside and Grange health Centres. To book an appointment contact us or you can also book by calling 03000 247 247 direct.
For more information, visit nhs.uk/gpaccess
myGP: you can now order repeat prescriptions via the myGP app as well as make and cancel appointments. Its quick and easy to download and use!!
Voluntary Social Car Scheme in Sedbergh, Cumbria County Council are delighted to advise that Julia Skomp has kindly taken over this role. Call Julia on 015396 20305.
There is another organisation looking for volunteer drivers called Travel Assist (for the elderly and disabled) if you wish to help call 01539 756534
Please read our page under "further information" regarding a recent mailshot by Pharmacy2u you before you change your prescription destination!
Heart Age Test
Take the Heart Age Test - see Patient information - Heart age
Introducing new signposting system for GP appointments: From 6th August 2018
When calling the practice, please be aware that the receptionist, on behalf of your GP, may ask for some brief information about the reason for your call, this is to ensure that you are booked into the most appropriate clinic to suit your needs. Our receptionists are here to help and are governed by the NHS code of confidentiality.
See LATEST NEWS" for further information
New free app!
Book appointments for you and your family anytime, anywhere with myGP.
Check out your app store
Weekend and evening GP / Health Care Assistant Appointments available by appointment at Westmorland General Hospital or Furness General Hospital at the CHOC (Cumbria Health on Call ) reception. Appointments must be booked by your GP surgery.
See poster under "Further Information"
Book your GP appointment on-line
Order your repeat prescriptions on-line
Access your own medical record on-line
Pick up an application form at Reception or follow the link in Patient On-line in Further information, print the form and present at Reception with photographic ID.
CHOC (Cumbria Health on Call) are now offering routine GP appointments on a Saturday mornings and evenings at Westmorland General or Furness General with a CHOC GP. Please ask at Reception.
If you have recently been referred to see a specialist, see leaflet, "Patient Information regarding your referral". It may save you and your GP time.
Would you recommend us to your friends and family?
Please take a moment to complete our "Friends and Family" test or pick a card up in Reception. Thank you!!
We regret that requests for travel vaccinations received less than three weeks before you travel will not be accepted. We will ask you to arrange these through a travel clinic
What is Patient Access?
With Patient Access, you can order your repeat prescriptions on-line from home, work or on the move — wherever you can connect to the internet. What's more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.
Patient Access is not just for ordering repeat prescriptions, you can also:
- Book your GP appointment
- Change your address details.
- Send secure messages to your practice.
- View your medical record securely online
Contact us now!